Householders categorical considerations over Ameren good meters, firm says it obtained little complaints

ST. LOUIS (KMOV) — Susan Dorn of Ballwin has referred to as an air con restore firm to her house a number of occasions lately. She hadn’t had any issues along with her central air con system beforehand.

“I seen shortly after the meter went in it appeared to wrestle turning over. Made some noises I had by no means heard earlier than,” she stated.

In whole, she’s spent $1,700 on repairs to her A/C unit.

“It’s very irritating,” stated Dorn.

She puzzled if it was merely a coincidence that Ameren had lately changed her electrical meter with a brand new good meter, or if there could be a connection. When she posted on social media concerning the scenario, she heard from others who skilled flickering lights and home equipment going out after new good meters have been put in.

“I feel it’s greater than coincidence,” stated Dorn.

Ameren is midway by way of a 4-year plan to put in 1.2 million good meters. The following-generation meters could have the flexibility to detect an influence outage and independently report it. The meters will even give prospects extra particulars about their electrical utilization, giving them the flexibility to higher handle their utilization and get monetary savings, an Ameren spokesman stated.

John Luth with Ameren stated the corporate has had just about no complaints concerning the new electrical meters.

“If prospects ever have a priority or a query we encourage them to name us. And as wanted we’ll ship a technician, if wanted. And we’ll go look and examine and see what’s occurring. Quite a lot of occasions the problem is within the buyer’s house. It could be a wiring internally, it could be an equipment, it could be the meter socket,” stated Luth.

Cody Potts of Potts Electrical instructed Information 4 that he’s been referred to as a variety of occasions by householders after a brand new good meter was put in.

“We’ve seen loads when good meters get put in, a whole lot of the older techniques, they appear to have points with it,” he stated.

Potts stated he believes the brand new, extra refined meters are much less forgiving than those being changed and are revealing current points in householders’ family electrical techniques that they weren’t conscious of earlier than.

“Issues get outdated and once you begin innovating extra know-how to your techniques and stuff like that, it simply appears to essentially present the issues,” stated Potts.

All residential and enterprise electrical prospects in Ameren Missouri’s service space will obtain a brand new good meter. Set up of the brand new meters is predicted to be accomplished in 2024.

Good meters can present improved reliability, outage response, and nice service comfort, Ameren says.

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